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Privacy Policy

Privacy Policy

This Privacy Policy applies to the website located at Kadzon.com and any other websites or applications associated with Kadzon brands or products that direct the viewer or user to this Privacy Policy (collectively, the “Sites“).

In this Privacy Policy, the terms “Kadzon,” “we,” and “us” refers to Kadzon. The term “your device" refers to any computer, tablet, smart phone or other device you are using to access our websites .

This Statement does not apply to websites and services that are owned and operated by third parties.

We understand the importance that our customers place on privacy and have designed this Privacy Policy to describe our information-gathering and dissemination practices. You agree to this Privacy Policy when you: 

1) access or use our Site;

 2) agree to receive e-mail from us. If you do not agree to this Privacy Policy, please do not use this Site.

This Privacy Policy went into effect on the 17th of April 2018. Please note that we reserve the right to review and update this Privacy Policy from time to time. If we make any material changes to the Privacy Policy, we will notify you by means of a general notice on the Sites prior to the change taking effect. If you use a Site after the updated Privacy Policy becomes effective, you will be deemed to have agreed to the amended Privacy Policy.

This Privacy Policy addresses the following:

  1. Information that we collect about you.
  2. What we do with the information that we collect.
  3. With whom we share the information we collect.
  4. Our opt-out policy.
  5. Our policy on correcting and updating Personal Information, making a complaint about our handling of your Personal Information, and deactivation of your account.
  6. Miscellaneous.

INFORMATION THAT WE COLLECT ABOUT YOU

Information Provided by You Upon Registration. When you register for an account on a Site, we may collect the following information that allows us to identify you ("Personal Information"):

  1. Name
  2. E-mail address
  3. Home Phone
  4. Mobile Phone
  5. Credit card number
  6. Billing address
  7. User Name
  • Information Provided When You Contact Us. We may collect Personal Information that you voluntarily provide to us when you contact us with a question or comment about our products and services. We generally collect one or more of the following types of Personal Information when you contact us with a question or comment or request information from us about our products and services:
    1. Name
    2. E-mail address
    3. Phone Number
    4. Purchase Order
  • Information Provided When You Shop at Our Stores. When you shop at one of our stores, we may collect Personal Information that you voluntarily provide to us before or after you make a purchase in connection with marketing activities such as signing up to our newsletter. During your purchase, we may collect the following information that allows us to process your transaction:
    1. Name
    2. E-mail address
    3. Phone Number
    4. Purchase Order
    5. Credit card number
  • Passively Collected Information. When you access our Sites, we automatically collect your computer or device’s internet protocol (IP) address and other technical information about your computer or device and website usage, such as your browser type and version, time zone setting, and operating system and platform. We may also collect information about you through social media sites you use to access our Site depending the permissions you have given for access to your information. We also use cookies on our Sites; for more information, please see the “Cookies and Other Tracking Technologies” section below.

COOKIES AND OTHER TRACKING TECHNOLOGIES THAT WE USE

We and our service providers use cookies, beacons, embedded scripts and local shared objects in connection with the Sites.

  • Cookies are small text files that are stored on your computer or device when you visit our websites. Cookies allow a website to recognize a particular device or browser. The use of cookies is a standard practice among websites to collect information about visitors’ activities while using the website.
  • Beacons is programming code that is designed to collect information about your interactions with the Site, such as the links you click on. The code is temporarily downloaded onto your computer or device from our web server, is active only while you are connected to the Site, and is deactivated or deleted thereafter.

WHAT WE DO WITH THE INFORMATION WE COLLECT

As examples of how we may use Personal Information that we collect, we use Personal Information in the following ways:

  • Information Provided by You Upon Registration and Making a Purchase Online or at Our Stores. We may use this Personal Information to administer your access to a Site, verify your identity, and provide our products or services to you.
  • Information Provided When You Contact Us. We may use this Personal Information to understand and respond to your question or comment.
  • Passively Collected Information. We use passively collected information to monitor and maintain the performance of our Sites, analyze trends, usage and activities in connection with our services, validate users and ensure their technological compatibility with users, and optimize our marketing efforts.


Service-Related Announcements. We will also send you service-related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

OUR POLICY ON CORRECTING AND UPDATING PERSONAL INFORMATION AND DEACTIVATING YOUR ACCOUNT

You may request to access, correct, update or delete your Personal Information, or deactivate your account, by emailing our Customer Support at service@kadzon.com with information necessary for us to process your request. We will respond to your request to access your Personal Information within 14 days. We may need to verify your identity before granting access to Personal Information in our custody or control. Please see below regarding our retention policy.


Social Media Widgets. Our Sites may include social media features, such as the Facebook Like button and widgets such as the share this button or interactive mini-programs that run on our Sites. These features may collect your IP address, which pages you are visiting on our Sites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Sites. Your interactions with these features are governed by the privacy policy of the company providing them.

Security and Retention. We take commercially reasonable steps to help protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration and destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from a Site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Information to us or to any other party via the Internet. The security of your Personal Information is important to us. When you enter sensitive information (such as a credit card number) on our order forms or login credentials (such as username and password) on our platform login, we encrypt the transmission of that information. If you have any questions about security on our Sites, you can contact us at privacy service@kadzon.com. We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements. If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Sites or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Sites. We may post a notice on the Sites if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

Children’s Privacy. Visitors under 13 years of age are not permitted to use and/or submit their Personal Information at any Site. We do not knowingly solicit or collect information from visitors under 13 years of age. If you are under 13 years of age, please do not submit any information to us. In the event that we learn that a person under the age of 13 has provided us with personal information, we will delete such personal information. We encourage parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children.


Disputes, Agreement to Arbitrate, and Choice of Law. By using the Sites, you and Kadzon agree that, if there is any controversy, claim, action, or dispute arising out of or related to your use of the Sites, or the breach, enforcement, interpretation, or validity of this Privacy Policy or any part of it ("Dispute"), both parties shall first try in good faith to settle such Dispute by providing written notice to the other party describing the facts and circumstances of the Dispute and allowing the receiving party 14 days in which to respond to or settle the Dispute.

  • to you at your last-used billing address or the billing and/or shipping address in your online profile

Both you and Kadzon agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any litigation or filing any claim against the other party.


Contacting Us. Our “contact us” page contains e-mail links that allow you to contact us directly with any questions or comments that you may have. If you have any questions about this Privacy Policy or our privacy practices, please feel free to contact us at service@kadzon.com .